The Progress Report

How Kaiser Permanente uses AI to reduce clinician burnout

Episode Summary

As clinicians face rising administrative burden and burnout, there’s a growing need for technology that helps them be more present and informed at the point of care. At Kaiser Permanente, that means starting with real clinician pain points, from ambient AI scribes that reduce documentation burden to digital twins that enable more personalized, proactive care. This episode explores how AI is being integrated into healthcare to improve clinician workflows and patient care, while balancing innovation with a human-centered approach. Featured experts  Dr. Kris Lee, Associate Executive Director, Chief Transformation Officer, The Permanente Medical Group Anupama Ambe, SVP & Managing Director, Healthcare & Life Sciences, Kyndryl

Episode Notes

As clinicians face rising administrative burden and burnout, there’s a growing need for technology that helps them be more present and informed at the point of care. At Kaiser Permanente, that means starting with real clinician pain points, from ambient AI scribes that reduce documentation burden to digital twins that enable more personalized, proactive care.

This episode explores how AI is being integrated into healthcare to improve clinician workflows and patient care, while balancing innovation with a human-centered approach.

 

Featured experts

Dr. Kris Lee, Associate Executive Director, Chief Transformation Officer, The Permanente Medical Group

Anupama Ambe, SVP & Managing Director, Healthcare & Life Sciences, Kyndryl